Returns & Refunds

At Whimsy+Wonder Productions, every book is printed especially for you when your order is placed. Because our books are print-on-demand products, we are unable to accept returns or exchanges for reasons such as:

• Ordering the wrong item
• Accidental purchases
• Change of mind
• Preference after receiving the book

Damaged, Defective, or Incorrect Orders

If your book arrives damaged, defective, misprinted, or you receive the wrong item, we'll gladly help make it right.

Please contact us within 30 days of receiving your order and include:

• Your order number
• A description of the issue
• Clear photos showing the damage or printing defect

When eligible, we'll arrange for a replacement or refund at no additional cost.

Amazon Orders

Books purchased through Amazon are covered by Amazon's customer service and return policies. Please visit your Amazon order history to request a return, replacement, or refund directly through Amazon.

Lulu Direct / Whimsy+Wonder Website Orders

Orders placed through our website and fulfilled by Lulu Direct are custom printed specifically for you. Returns are not accepted unless the item is damaged, defective, or incorrectly produced.

If you experience a problem with your order, please contact us at:

joy@whimsyandwonderproductions.com

We'll work quickly with our printing partner to resolve the issue.